Payment Policy
True Peptides aims to provide customers with a secure and convenient checkout experience. Available payment methods are displayed during the checkout process and may vary depending on location, order details, and payment provider availability.
All prices displayed on our website are stated in the applicable currency shown at checkout unless otherwise indicated. Product prices, promotions, discounts, shipping charges, and applicable taxes may be updated from time to time without prior notice. The total amount payable will be displayed before the order is submitted.
When placing an order, customers must provide accurate and complete billing and payment information. Customers are responsible for ensuring that the information provided during checkout is correct.
An order is not considered fully confirmed until payment has been successfully authorized or otherwise verified by the applicable payment provider. If a payment is declined, reversed, flagged for verification, or otherwise cannot be successfully processed, we may be unable to complete the order.
For security and fraud-prevention purposes, True Peptides may review certain transactions before processing an order. We may request additional information when reasonably necessary to verify an order or may cancel an order when we are unable to verify the transaction.
Customers should never send complete payment card numbers, security codes, passwords, or other sensitive payment credentials directly to True Peptides by email or other unsecured communication channels.
If an order is canceled or a refund is approved, eligible amounts will generally be returned through the original payment method, subject to the policies and processing times of the applicable payment provider.
Promotional offers and discount codes may be subject to additional terms, expiration dates, product exclusions, or usage limitations. Unless expressly stated otherwise, promotional offers cannot be combined.
By submitting an order, you confirm that you are authorized to use the selected payment method and that the information provided is accurate and complete.